Testimonials and References

Testimonials

“I have been continually impressed by their commitment to accuracy and patient care. Their client service is unfailingly efficient and helpful. DCI has extended their hours of service to ensure specimens are quickly processed to maintain rapid turnaround times. The DCI lab infrastructure functions to promptly relay critical cytogenetic information to the patient’s bedside- every day and every time. Their input is acknowledged and appreciated by myself and my clinical colleagues.”

-Francois Cady, MD
Hematopathologist
CellNetix Pathology

“I have been using DCI for cytogenetic analyses for more than 25 years. I have found them to be consistently delightful to work with. Their staff is intelligent, easy to talk to, and well informed. Since they are dedicated to chromosome analysis, they have a short turn around time and I receive my results in a timely manner. On multiple occasions over the years when I have had an urgent situation requiring special attention, they are always happy to do that and work with me to get the best information possible to the patient in the fastest amount of time. I have thoroughly enjoyed all my encounters with DCI staff and highly recommend their services to anyone seeking high quality professional cytogenetic services.”

-Susie Ball, MS, LGC
Licensed Genetic Counselor
Central Washington Genetics Program

“Our pathology group has used Diagnostic Cytogenetics services consistently…for FISH and cytogenetic testing. We have a busy heme path service with complex case material, and thus require the support of a lab with comprehensive services and high standards. DCI provides us with a broad panel of FISH studies and conventional cytogenetics with a rapid turnaround time. We receive our reports in an extraordinarily timely fashion and we are able to view their reports online. Not only is their office staff friendly and knowledgeable, but the support we receive from their professional (MD and PhD) staff is unparalleled. We could not be more satisfied with the quality of their work and service.”

-Jason Love, MD
Pathologist
MultiCare Tacoma General Hospital

“I have sent out thousands of chromosome analyses to Diagnostic Cytogenetics over the last 25+ years, and I can unconditionally recommend this exemplary laboratory.  Their quality of service, turnaround times and availability for urgent telephone consultations are unmatched. From specimen shipping arrangements, to providing specialty testing requests, to result reporting, the entire operation is exceptional.”

-Roger Fick, MS, LGC
Licensed Genetic Counselor
Mary Bridge Children’s Health Center

“We have observed nothing less than the utmost professionalism and quality of their services and staff, and they have consistently made every effort to meet our needs and the needs of our patients.  They also strive to advance themselves, and this has been demonstrated in improved turnaround times in results, and their rapid responses to inquiries and phone calls.”

-James Harding, MD
Director
Valley Maternal Fetal Medicine

“I have had the pleasure of working with Ms. Kam Au and Diagnostic Cytogenetics for nearly thirty years…I can assure you that this laboratory has been very responsive to my needs.  The turnaround time is short and results consistently accurate.  I have never had any difficulty reaching someone at Diagnostic Cytogenetics immediately by telephone when the need for such consultations arose.  I am extremely happy with this laboratory and with its courteous and responsive personnel; I can recommend them to you highly with absolutely no reservation.”

-Hull A. Cook, MD
Obstetrics and Gynecology

“Diagnostic Cytogenetics, Inc. has provided karyotyping, FISH, and other technical and professional services in cytogenetics for over 14 years. During that time, their service and turnaround times have been unprecedented. Most importantly, their level of service has been absolutely consistent during that time period, and we feel their level of diagnostic sophistication and client service ethics are unparalleled.”

-Eric W. Arntson, MD
Pathologist
Multicare Good Samaritan Hospital

“Diagnostic Cytogenetics, Inc. does outstanding work.  They are extremely fast, with cytogenetics results often being available at the time of our primary case signout.  DCI reports are concise, easy to read, and coherent.  Most importantly, I have complete confidence in the results.  Overall, we have been delighted with the work done by DCI.”

-Gregory Wolgamot, MD PhD
Pathologist
Northwest Pathology

References